Working...

Your Cart

  • Your cart is empty

Back


No Returns on Firearms or Ammunition

ALL FIREARM AND AMMUNITION SALES ARE FINAL. WE DO NOT ACCEPT RETURNS ON THESE ITEMS.

 

WE WILL ONLY SHIP FIREARMS TO LICENSED FFL DEALERS.

WE DO NOT SHIP TO HAWAII, ALASKA, PUERTO RICO, OR ANY OTHER TERRITORY OUTSIDE OF THE 48 CONTIGUOUS UNITED STATES.


Due to varying state laws, we will not ship ammunition into the following states: MA, NY, CT, IL, NJ, CA.

 

Returns/Cancellations

If you are not satisfied with your purchase, please contact us for a Return Merchandise Authorization (RMA) request within 10 business days of the receipt of the product. If the item is returned unopened in the original box, we will exchange it, offer you store credit, or offer you a refund, less 25% restocking fee, based on your original method of payment. The product must be returned within 10 business days of the issuance of the RMA. All products must be packed in the original packaging, including any accessories, manuals, documentation and registration that shipped with the product. A 15% open box fee in addition to the 25% restocking fee (totaling 40%) will be assessed on any sealed product that is opened or removed from its original packaging.

Please note that we do not permit the return of the following products:

   1. Firearms after being transferred to the buyer.

   2. Ammunition

   3. Products sold "as is" or "used" or that have been installed or used after receipt

   4. Illumination devices, electronic sights, optics and night vision equipment

NOTE: We recommend that you use a carrier that offers shipment tracking for all returns, and either insure your package for safe return or declare the full value of the shipment so that you are protected if the shipment is lost or damaged in transit. If you chose not to use a carrier that offers tracking and insure or declare the full value of the product, you will be responsible for any loss or damage to the product during shipping.

The United States Postal Service (USPS) offers limited tracking capabilities and that there is a 30-calendar-day waiting period before USPS will initiate a trace. The customer is responsible for shipping charges both ways on returns, as well as for shipping charges on shipments that are refused.

 

Website Disclaimer

All items on this website are subject to change without notice. This includes item availability, one-of-a-kind items, and pricing.

Used Firearms

The seller provides all descriptions for used items. All descriptions for used items are honest and based on actual items being offered for sale. Items being sold in this manner will be marked as such. ALL SALES ON USED ITEMS ARE FINAL. Photos will be provided when available. All machine guns are considered used unless otherwise noted.

General Firearm Sales

All firearms, magazines, receivers and restricted law enforcement items are sold and shipped in accordance with all existing federal, state and local laws and regulations. Many of the firearms, magazines and parts for sale on this website may be restricted or prohibited in your area. Please check your local and state regulations before ordering. You must be 18 or older to purchase a long gun and 21 or older to purchase a handgun per ATF rules, but state and local laws may differ, and you will need to check your local laws before purchasing a firearm.

All new firearms are shipped in the original manufacturer's box, with magazine(s), accessories and applicable warranty. Firearms requiring warranty work must be returned to the factory for repair. Please contact the original manufacturer for warranty information on all firearm and accessory purchases.

 

Customer Service

If you encounter any problems with your order or the checkout process, or if you have any questions about the status of your order, simply contact our customer service staff through our Contact Us page.

Secure Transmission

All information collected during the checkout process is transmitted via industry standard Transport Layer Security (TLS). A Transport Layer Security (TLS) Certificate (or SSL Certificate) creates an encrypted connection between a Web site and a visitor's Web browser. This link ensures that all data passed between the Web site and the browser remains private and secure.

Order Fulfillment

All orders are shipped promptly from our warehouse or in-store inventory within 3 - 10 business days using UPS, FedEx, or USPS. Tracking numbers are available for items shipped via UPS and FedEx.

 

Online Price & Description Errors

Our online inventory changes every day. Occasionally an item may appear on the site by mistake or the item's description may contain a typographical error. We do not guarantee that titles, descriptions, pictures or prices on our site are error-free. We reserve the right to refuse any order including but not limited to orders for items with errors in the description or price. In the event that we cancel an order we will not charge the customer's credit card or we will refund the money.

If an item's description contains an error such as incorrect photo, price, accessory or description and a customer makes the order, we will not process the order without first contacting the customer. If the order is mistakenly shipped, we may advise the customer to return the item in an unopened condition and we will refund the customer. By placing an order, the customer agrees that Trop Gun Shop Ltd will be the final arbiter of discrepancies in the online catalog.

 

Ammunition Purchases

You must be 18 or older to purchase rifle or shotgun ammunition and 21 or older to purchase handgun ammunition. All ammunition will be shipped ground with adult signature required. Always make sure to use the correct ammunition for your specific firearms. Check your local laws for any other regulations. *All ammunition sales will comply with local and state laws and will not be shipped to any restricted areas*

 

Background Check Denials

It is your responsibility to be sure that you are legally allowed to purchase a firearm. If you purchase a firearm from us online and do not pass the background check when you come to pick up your order, there will be a 25% restocking fee to cancel your order. If you believe the denial to be an error, we can issue you the appropriate challenge form and we will gladly hold your order until the challenge is resolved. If approved, you may then pick up your purchase. If your challenge is denied, your order will be subject to the 25% restocking fee.

 

Privacy Policy

The personal information we collect during the order process, including but not limited to Billing information, Shipping information, and Contact information, are only collected and used for the purposes of fulfilling the order which you are submitting. Your Shipping information may be used by our fulfillment partners for the sole purpose of drop-shipping your order if you select this option.

We do not share, sell, or rent your personal information to any 3rd party not directly involved in the transaction. We do not store your Credit Card information in any form.

You may opt-out of any direct mailings or communications by either using the unsubscribe option, or by emailing/contacting us directly and indicating that you wish to receive no further communications.